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SIGNPOSTING
Here are a selection of signposting options for your clients. We aim to keep this up to date, however if there is anything out of date please let us know.
If you would like to add anything to this list, please email comms@cotswold-counselling.org.uk.
Click on the options below to go to the relevant section:
ADDICTION
FRANK
Advice line and online guidance for individuals struggling with addiction.
Website: Contact Frank Directly | Confidential Advice | FRANK (talktofrank.com)
Phone: 0300 1236600
Client type: All
Resource type: Phone, webchat, online advice, text service
Location: Online/phone
Cost: Free
FAMANON
Support for families and friends of people with drug addictions.
Website: Families Anonymous UK (famanon.org.uk)
Client type: Adults
Resource type: Online and in-person support meetings
Location: Bristol, Bourton-on-the-Water, Stonehouse, Stroud, online
Cost: Free
THE NELSON TRUST
Residential treatment for drug and alcohol addiction, support for families and women's services.
Website: https://nelsontrust.com/
Phone: 01453 885633
Client type: Adults, Women, Families
Resource type: Residential, community support, groups, sober spaces.
Location: Gloucester, Swindon, Bristol, Cheltenham
Cost: Free
TURNING POINT
Support for people affected by drugs and alcohol, mental health issues or learning disabilities.
Website: Turning Point Homepage (turning-point.co.uk)
Client type: Adults and YP
Resource type: online and in person support
Location: Online, Witney and Moreton-in-Marsh
Cost: Free
NARCOTICS ANONYMOUS (NA)
Support meetings for people struggling with drug use.
Website: https://ukna.org/
Phone: 0300 9991212
Client type: Adults and YP
Resource type: Support groups
Location: Various
Cost: Free
ADVICE AND ADVOCACY
FINANCIAL SUPPORT
SEVERN WYE ENERGY ADVOCACY
Support for vulnerable people with energy bills and debt management.
Website: Sustainable Home Energy – fuel poverty services from Severn Wye
Phone: 01452 835060
Client type: Adults
Resource type: Support and advocacy
Location: Online and phone
Cost: Free
BETTER HOUSING BETTER HEALTH
Financial support, home energy advice and visits.
Website: Better Housing Better Health (bhbh.org.uk)
Phone: 0800 1070044
Client type: Adults
Resource type: Helpline, advice and support
Location: Online and phone
Cost: Free
JOB SEEKING AND TRAINING
COTSWOLD NEW START
Support and mentoring service for 16-24yr olds; Job Centre initiative
Criteria: Young people wanting to access the service need to be signed up to a job coach and be in receipt of Universal Credit.
Client type: YP
Resource type: Job support, training and mentoring
Location: In person
Cost: Free
THE PRINCE'S TRUST
Support with getting a job, training courses, funded opportunities
Website: https://www.princes-trust.org.uk/
Client type: YP
Resource type: Training and job seeking
Location: Online and phone
Cost: Free
LEGAL RIGHTS
RIGHTS OF WOMEN
Information and advice on family law, criminal law, immigration law and sexual harassment at work
Website: https://rightsofwomen.org.uk/
Client type: Women
Resource type: Legal rights, domestic abuse advice
Location: Online and phone
Cost: Free
POhWER
Advocacy services in Gloucestershire including mental capacity, mental health, health complaints and care act advocacy.
Website: Gloucestershire | Home | POhWER
Phone: 0300 456 2370
Client type: Adults and young people
Resource type: Advice, advocacy, online, phone, in person.
Location: Various
Cost: Free
BEREAVEMENT
CHARLIES
Support for anyone impacted by Cancer. Includes groups, emotional support, bereavement support and holistic therapies.
Website: https://charlies.org.uk/
Phone: 01452 939000
Client type: All
Resource type: In person and Online
Location: Gloucester, Cirencester, Newent, Forest of Dean, Cheltenham
Cost: Free
HOLDING HEARTS
Baby loss resources supporting families who have experienced the loss of a baby.
Website: About - Holding Hearts Baby Loss Charity
Apply for a Holding Heart here.
Client type: Adults
Resource type: Online and resources
Location: Online and in hospitals
Cost: Free
EVERY LIFE MATTERS
Information and support on suicide prevention, safety planning, suicide bereavement and self-harm.
Website: Every Life Matters - Suicide Safer Cumbria (every-life-matters.org.uk)
Client type: All
Resource type: Online advice, guidance and support
Location: Online
Cost: Free
LONGFIELD HOSPICE
Bereavement counselling, support groups, friendship café.
Website: https://www.longfield.org.uk/
Phone: 01453 886 868
Client type: All
Resource type: In person/group support
Location: Various
Cost: Various
GLOS MATERNITY AND NEONATAL VOICES
An NHS funded group who are focused on compiling the stories of birth and maternity experiences in Gloucestershire. Support for bereaved parents.
Website: About us : Gloucestershire Maternity and Neonatal Voices (glosmaternityvoices.nhs.uk)
Client type: Adults
Resource type: Online and community engagement sessions
Location: Online
Cost: Free
SUNFLOWERS SUICIDE SUPPORT
Support for families after bereavement through suicide
Website: SUNFLOWERS SUICIDE SUPPORT | Supporting those bereaved by suicide in Gloucestershire
Phone: 01453 826990
Client type: All
Resource type: Bereavement support, support groups, training
Location: Stonehouse, Gloucester
Cost: Various
BRAKE
Road safety charity supporting victims and their families
Website: https://www.brake.org.uk/
Client type: All
Resource type: Resources, support, information, bereavement support
Location: Online and phone
Cost: Free
CARERS
GLOUCESTERSHIRE CARERS HUB
Support, information and advice for carers in Gloucestershire area.
Website: Home - Gloucestershire Carers Hub
Phone: 0300 111 9000
Client type: Carers
Resource type: online, phone, community support, buddy scheme
Location: Online, phone and around Gloucestershire
Cost: Free
MEMORY CAFE (THE CHURN)
Bi-weekly support for people living with dementia and their families
Phone: 01285 380 035
Client type: All
Resource type: Group support
Location: Cirencester
Cost: Free
DISABILITY AND NEURODIVERSITY
CAVERN/KINGFISHER TREASURE SEEKERS
Mental health, physical health and learning disability support. For vulnerable and disadvantaged people in Gloucester.
Website: Kingfisher Treasure Seekers – Be the best you! (kftseekers.org.uk)
Phone: 01452 307201
Client type: people with learning disabilities, complex needs, mental health challenges and young people.
Resource type: Mental health drop in, community cafe, youth support, physical health support, 1:1 support, social activities.
Location: Gloucester
Cost: Free
CASA (COMMUNITY AUTISM SUPPORT AND ADVICE)
Autism support and advice for autistic adults in Gloucestershire, their families, friends and support networks
Website: Community Autism Support & Advice (CASA) - GRCC
Phone: 01452 317460
Client type: Adults
Resource type: Support and information, groups, drop-ins, resources, peer support, 1:1 support
Location: Gloucester, Cheltenham, Tewkesbury, Cinderford, online
Cost: Free
THE ADHD NURSE
Private ADHD assessment (16yrs+) and information
Website: https://theadhdnurse.co.uk/
Client type: Adults and YPs 16+
Resource type: Assessment and resources
Location: Online and Gloucestershire
Cost: Various
DOMESTIC ABUSE
FAMILY ACTION DOMESTIC ABUSE HELPLINE
Helpline offering emotional and listening support to anyone that has experienced Domestic Abuse.
Website: Gloucestershire Domestic Abuse Healing and Empowerment Service - Family Action (family-action.org.uk)
Phone: 0300 2225735 or text 07860 022932
Client type: All
Resource type: Helpline
Location: Phone
Cost: Free
STREET
Support for 13-19 year olds affected by domestic or teenage relationship abuse or are displaying harmful behaviours in relationships.
Website: STREET - GloucesterCYP (ygtglos.org.uk)
Phone: 01452 228802
Client type: YP
Resource type: Information and support, young person violence advisors, group programmes, 1-1 support
Location: Gloucestershire
Cost: Free
RIGHTS OF WOMEN
Information and advice on family law, criminal law, immigration law and sexual harassment at work
Website: https://rightsofwomen.org.uk/
Client type: Women
Resource type: Legal rights, domestic abuse advice
Location: Online and phone
Cost: Free
THE FREEDOM PROGRAMME
Domestic violence programmes for men and women
Website: https://www.freedomprogramme.co.uk/
Client type: Adults and YP
Resource type: Online course
Location: Online
Cost: Low cost for course, see website
FEAR FREE
Support for people that have experienced domestic abuse, stalking and/or sexual abuse.
Website: FearFree - Local Support for Domestic Abuse
Client type: All
Resource type: Crisis intervention, 1-1 support, groups, education and information.
Location: Gloucestershire, Wiltshire and online
Cost: Free
EATING DISORDERS
BEAT
Eating disorder support.
Website: The UK's Eating Disorder Charity - Beat (beateatingdisorders.org.uk)
Client type: All
Resource type: Helplines, chatrooms, online resources and area-specific support.
Location: Various
Cost: Free
BROWNHILL EATING DISORDER SERVICE
Community and NHS services for people suffering with eating disorders.
Website: Eating Disorders Service Gloucestershire > Glos Health & Care NHS Foundation Trust (ghc.nhs.uk)
Phone: 0300 4219887
Client type: All
Resource type: Community support, groups, NHS referral information, Family support
Location: Cheltenham
Cost: Free
MENTAL HEALTH
GENERAL
YOUR CIRCLE
Online directory of support in Gloucestershire
Website: https://www.yourcircle.org.uk/
Client type: All
Resource type: Online directory
Location: Online
Cost: Free
BE WELL GLOUCESTERSHIRE
Information on support available from NHS and care organisations
Website: https://www.bewellglos.org.uk/
Client type: All
Resource type: Information website
Location: Online
Cost: Free
CandO
Helpline for adults living in Gloucestershire who are experiencing mild to moderate wellbeing difficulties, also support and advie for those dealing with self-harm.
Website: Gloucestershire Connect and Offload | Gloucestershire Connect and Offload (gloucestershirecando.org)
Phone: 0808 8010606 or text 07537 410022
Client type: Adults
Resource type: Helpline and webchat
Location: Phone and Online
Cost: Free
INTO NATURE
Women-only Woodland wellbeing activities
Website: Wellbeing and Woodland Skills for Women – Into Nature (into-nature.org)
Client type: All
Resource type: day retreats, bushcraft skills, wellbeing group
Location: Cirencester
Cost: Various
SAMARITANS
National organisation offering 24/7 listening support
Website: https://www.samaritans.org/
Phone: 116 123
Client type: Any
Resource type: Phone and email support
Location: Online/phone
Cost: Free
THE CHURN
Support for vulnerable and marginalised people in Cirencester area
Website: https://www.churnproject.org.uk/
Phone: 01285 380 038
Client type: Adults
Resource type: Groups/courses, befriending, mental health support, parenting support
Location: Cirencester
Cost: Free
LATER LIFE
Care for people in later life with mental illness or dementia.
Website: Later Life Team > Glos Health & Care NHS Foundation Trust (ghc.nhs.uk)
Phone: Tewkesbury 01684 861150, Forest of Dean 0300 4214284, Stroud 0300 4213812, Gloucester 0300 4213269
Client type: Older Adults
Resource type: Care Planning and Support
Location: Tewkesbury, Forest of Dean, Stroud and Gloucester
Cost: Free
MIND
National charity offering mental health support and resources. Website: https://www.mind.org.uk/
Phone: 0300 123 3393
Client type: All
Resource type: Online community/resources/telephone/website
Location: Local services - Swindon and Wiltshire MIND
Cost: Free
CALMHS (COMMUNITY ADVICE, LINKS, MENTAL HEALTH SUPPORT)
Local mental health support for 18yrs+; signposting and resources
Website: Community Advice, Links, Mental Health Support (CALMHS) | Be Well Glos
Phone: 0345 8638323, 01452 317460 or text 07812 067087
Client type: YP
Resource type: Signposting and advice
Location: Phone
Cost: Free
CAVERN/KINGFISHER TREASURE SEEKERS
Mental health, physical health and learning disability support. For vulnerable and disadvantaged people in Gloucester.
Website: Kingfisher Treasure Seekers – Be the best you! (kftseekers.org.uk)
Phone: 01452 307201
Client type: people with learning disabilities, complex needs, mental health challenges and young people.
Resource type: Mental health drop in, community cafe, youth support, physical health support, 1:1 support, social activities.
Location: Gloucester
Cost: Free
LET'S TALK
IAPT service for mental health issues
Website: https://talk2gether.nhs.uk/
Phone: 0800 073 2200
Client type: Adults/YP
Resource type: CBT, courses, self-help guides
Location: In person and online
Cost: Free
WOODLAND WELLBEING GROUPS
Connecting with nature; bushcraft, camp crafts near Cirencester.
Website: www.bookwhen.com/intonaturecicwellbeing
Client type: Adults
Resource type: Groups and activities
Location: Near Cirencester
Cost: Free
WORKING 4 WELLBEING
Talking cafes in Fairford and Lechlade for 65yrs+
Website: Working for Wellbeing (W4W) Talking Cafés | Fairford and Lechlade | YourCircle
Phone: 07555 738 138
Client type: Older Adults
Resource type: Support groups
Location: Fairford and Lechlade
Cost: Free
Op COURAGE
Specialist care and support for service leavers, reservists, veterans and their families.
Website: Op COURAGE :: Avon and Wiltshire Mental Health Partnership NHS Trust (awp.nhs.uk)
Client type: Adults
Resource type: Support, advice, care, therapy and signposting support.
Location: South West
Cost: Free
WOMANKIND
Helpline and webchat offering support to women, girls and non-binary people.
Website: www.womankindbristol.org.uk
Phone: 0345 4582914 or 0117 9166461
Client type: Women, girls and non-binary people
Resource type: Webchat and helpline
Location: Online and phone
Cost: Free
CRISIS
CRISIS RESOLUTION AND HOME TREATMENT TEAM
Gloucestershire NHS crisis team for urgent support 24/7.
Website: Crisis Resolution and Home Treatment Team (CRHTT) > Glos Health & Care NHS Foundation Trust (ghc.nhs.uk)
Phone: 0800 169 0398 or text 07775510693 between 7am – 9.30pm or 07768776863 between 9.30pm – 7am
Client type: Adults and YP (over 11)
Resource type: 24/7 Crisis support
Location: Phone and website
Cost: Free
PHYSICAL HEALTH, ILLNESSES AND CONDITIONS
CANCER
CHARLIES
Support for anyone impacted by Cancer. Includes groups, emotional support, bereavement support and holistic therapies.
Website: https://charlies.org.uk/
Phone: 01452 939000
Client type: All
Resource type: In person and Online
Location: Gloucester, Cirencester, Newent, Forest of Dean, Cheltenham
Cost: Free
DEMENTIA
LATER LIFE
Care for people in later life with mental illness or dementia.
Website: Later Life Team > Glos Health & Care NHS Foundation Trust (ghc.nhs.uk)
Phone: Tewkesbury 01684 861150, Forest of Dean 0300 4214284, Stroud 0300 4213812, Gloucester 0300 4213269
Client type: Older Adults
Resource type: Care Planning and Support
Location: Tewkesbury, Forest of Dean, Stroud and Gloucester
Cost: Free
MEMORY CAFE (THE CHURN)
Bi-weekly support for people living with dementia and their families
Phone: 01285 380 035
Client type: All
Resource type: Group support
Location: Cirencester
Cost: Free
RELATIONSHIPS AND FAMILY
RELATE
Relationship support and counselling
Website: https://www.relate.org.uk/
Phone:
Client type: Families, Adults, Couples, children and young people
Resource type: Advice, therapy and counselling
Location: Various
Cost: Various
PARENTING
TIC+ PARENT SUPPORT
Support for parents of 11-18yr olds in Gloucestershire
Website: https://www.ticplus.org.uk/parents-carers/parent-and-carer-support/
Phone: 0800 6525675
Client type: Parents of 11-18 year olds
Resource type: Web chat/support groups/telephone
Location: Online and phone
Cost: Free
THE DOOR
Stroud District youth charity supporting young people (11-25yrs) and parents.
Website: https://www.thedoor.org.uk/
Phone: 01453 705 350
Client type: YP and Parents
Resource type: Helpline 5-7pm Mon-Fri, groups, resources, website, mentoring
Location: In person and phone
Cost: Free
FAMILY LIVES
Confidential helpline offering support for families in England and Wales on any aspect of parenting and family life
Website: Parenting and Family Support | Family Lives
Phone: 0808 8002222
Client type: All
Resource type: Helpline and webchat
Location: Online and phone
Cost: Free
POST-NATAL AND MATERNITY
GLOS MATERNITY AND NEONATAL VOICES
An NHS funded group who are focused on compiling the stories of birth and maternity experiences in Gloucestershire. Support for bereaved parents.
Website: About us : Gloucestershire Maternity and Neonatal Voices (glosmaternityvoices.nhs.uk)
Client type: Adults
Resource type: Online and community engagement sessions
Location: Online
Cost: Free
SHINE
Post-natal support charity
Website: https://www.shine-support.org/
Client type: Mothers
Resource type: Courses/group support/resources
Location: Gloucester, Cirencester and Swindon
Cost: Free
SELF-HARM
EVERY LIFE MATTERS
Information and support on suicide prevention, safety planning, suicide bereavement and self-harm.
Website: Every Life Matters - Suicide Safer Cumbria (every-life-matters.org.uk)
Client type: All
Resource type: Online advice, guidance and support
Location: Online
Cost: Free
CandO
Helpline for adults living in Gloucestershire who are experiencing mild to moderate wellbeing difficulties, also support and advie for those dealing with self-harm.
Website: Gloucestershire Connect and Offload | Gloucestershire Connect and Offload (gloucestershirecando.org)
Phone: 0808 8010606 or text 07537 410022
Client type: Adults
Resource type: Helpline and webchat
Location: Phone and Online
Cost: Free
SEXUAL VIOLENCE
GLOUCESTERSHIRE RAPE AND SEXUAL ABUSE CENTRE
Practical and emotional support for anyone who has been affected by rape, sexual abuse and childhood sexual abuse.
Website: Home | Gloucestershire Rape and Sexual Abuse Centre (glosrasac.org)
Phone: 01452 305421
Client type: Victims of sexual violence
Resource type: one-to-one emotional support, groups, ISVAs and email support.
Location: Online and in person
Cost: Free
SARSAS
Specialist sexual violence advice, support and helpline
Website: Support and information | SARSAS
Phone: 0808 8010456
Client type: All
Resource type: Support and Information, self-help guides, groups, helpline and webchat
Location: Online, Bristol, South Gloucestershire
Cost: Free
FEAR FREE
Support for people that have experienced domestic abuse, stalking and/or sexual abuse.
Website: FearFree - Local Support for Domestic Abuse
Client type: All
Resource type: Crisis intervention, 1-1 support, groups, education and information.
Location: Gloucestershire, Wiltshire and online
Cost: Free
SUICIDE
CALM (Campaign Against Living Miserably)
National support standing against suicide.
Website: Homepage | Campaign Against Living Miserably (CALM) (thecalmzone.net)
Client type: All
Resource type: Online support, helpline, webchat
Location: Online and phone
Cost: Free
GLOUCESTERSHIRE SUPPORT AFTER SUICIDE
Support for adults in Gloucestershire who have been bereaved or affected by suicide.
Website: Gloucestershire Support After Suicide Service (rethink.org)
Phone: 07483 375516
Client type: Adults
Resource type: one to one practical and emotional support, bereavement counselling, peer support groups, online peer support.
Location: Online, phone and in person in Gloucestershire
Cost: Free
EVERY LIFE MATTERS
Information and support on suicide prevention, safety planning, suicide bereavement and self-harm.
Website: Every Life Matters - Suicide Safer Cumbria (every-life-matters.org.uk)
Client type: All
Resource type: Online advice, guidance and support
Location: Online
Cost: Free
SAMARITANS
National organisation offering 24/7 listening support
Website: https://www.samaritans.org/
Phone: 116 123
Client type: Any
Resource type: Phone and email support
Location: Online/phone
Cost: Free
STAY ALIVE APP
App for suicide prevention: safety plan, photos, resources
Website: https://www.stayalive.app/
Client type: All
Resource type: Safety planning, resources, support and advice.
Location: App
Cost: Free
YOUNG PEOPLE/CHILDREN
CHILDLINE
National support for children online and over the phone.
Website: Childline | Childline
Phone: 0800 1111
Client type: Children and Young People
Resource type: Information, advice, guidance and support
Location: Online and phone
Cost: Free
THE DOOR
Stroud District youth charity supporting young people (11-25yrs) and parents.
Website: https://www.thedoor.org.uk/
Phone: 01453 705 350
Client type: YP and Parents
Resource type: Helpline 5-7pm Mon-Fri, groups, resources, website, mentoring
Location: In person and phone
Cost: Free
TIC+ CHAT
Anonymous 1-2-1 webchat for 9-21 year olds in Gloucestershire
Website: tic+chat - Tic+ (ticplus.org.uk)
Client type: YP and children
Resource type: Webchat
Location: Online
Cost: Free
YOUNG GLOUCESTERSHIRE
Charity supporting 11-25yr olds in Gloucestershire
Website: https://www.youngglos.org.uk/
Phone: 01452 501 008
Client type: Children and YP
Resource type: Helpline, groups, community support, practical and emotional support, complex needs support
Location: In person/online/telephone/video
Cost: Free
LET'S TALK
IAPT service for mental health issues
Website: https://talk2gether.nhs.uk/
Phone: 0800 073 2200
Client type: Adults/YP
Resource type: CBT, courses, self-help guides
Location: In person and online
Cost: Free
GLOUCESTERSHIRE HEALTH AND CARE CHILDREN AND YOUNG PEOPLE'S SERVICES
A range of specialist learning disabilities, physical and mental health services for all children and young people registered with a GP in Gloucestershire.
Website: CYPS > Children and Young People's Services (ghc.nhs.uk)
Client type: Children and Young People
Resource type: Various
Location: Online resources, in person, varies
Cost: Varies
TIC+ (TEENS IN CRISIS)
Counselling for 9-21yr olds in Gloucestershire
Website: https://www.ticplus.org.uk/
Phone: 01594 372 777; 07520 634 063 (text)
Client type: Children and YP
Resource type: Counselling
Location: In person/online/telephone/video
Cost: Free
CRISIS RESOLUTION AND HOME TREATMENT TEAM
Gloucestershire NHS crisis team for urgent support 24/7.
Website: Crisis Resolution and Home Treatment Team (CRHTT) > Glos Health & Care NHS Foundation Trust (ghc.nhs.uk)
Phone: 0800 169 0398 or text 07775510693 between 7am – 9.30pm or 07768776863 between 9.30pm – 7am
Client type: Adults and YP (over 11)
Resource type: 24/7 Crisis support
Location: Phone and website
Cost: Free
COTSWOLD NEW START
Support and mentoring service for 16-24yr olds; Job Centre initiative
Criteria: Young people wanting to access the service need to be signed up to a job coach and be in receipt of Universal Credit.
Client type: YP
Resource type: Job support, training and mentoring
Location: In person
Cost: Free
CALMHS (COMMUNITY ADVICE, LINKS, MENTAL HEALTH SUPPORT)
Local mental health support for 18yrs+; signposting and resources
Website: Community Advice, Links, Mental Health Support (CALMHS) | Be Well Glos
Phone: 0345 8638323, 01452 317460 or text 07812 067087
Client type: YP
Resource type: Signposting and advice
Location: Phone
Cost: Free
STREET
Support for 13-19 year olds affected by domestic or teenage relationship abuse or are displaying harmful behaviours in relationships.
Website: STREET - GloucesterCYP (ygtglos.org.uk)
Phone: 01452 228802
Client type: YP
Resource type: Information and support, young person violence advisors, group programmes, 1-1 support
Location: Gloucestershire
Cost: Free
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